Listen To Your Community – A Lesson From Twitter and #RestoreTheBlock

Twitter Inc. was forced to fall back on its old “block” feature, on December 12, 2013; less than 12 hours after the new feature enticed a lot of criticism from its users who accused it of empowering executioners of online misconduct. The U.S users of the social platform took to trending #RestoreTheBlock hashtag in its protest against the new block feature. All of us are aware of the old blocking policy – a blocked user could not interact with the tweets of the person who blocked them – no Retweets, no Favoritism, no adding to the list, etc. But under the…